Pembroke Pines phone numbers: City Hall 954-450-1060, police non-emergency 954-431-2200, utilities 954-518-9000, code compliance 954-431-4466, the mayor and commissioners.
Last checked Oct. 9, 2026. Names and numbers come from the City of Pembroke Pines staff directory, City Commission pages and department pages. If a number has changed, tell us through our contact page.
Pembroke Pines is governed by a City Commission of a mayor elected citywide and four commissioners elected by district, each for four years. The commission hires a city manager to run day-to-day operations. City Hall is the Charles F. Dodge City Center, 601 City Center Way, Pembroke Pines, FL 33025.
Who to call first
- City Hall information desk: 954-450-1060
- Emergencies: 911
- Police non-emergency (24 hours): 954-431-2200
- Water or sewer emergency after hours: 954-986-5011
- Report a problem online: the city’s complaints, requests and compliments form
The mayor and City Commission
City Commission office: 954-450-1030. The commission meets on the first and third Wednesdays of the month, except July, at City Hall; the next regular meeting is Wednesday, Oct. 21, at 6:30 p.m.
| Seat | Name | Notes from the city’s page |
|---|---|---|
| Mayor, citywide | Angelo Castillo | The city’s 12th mayor |
| District 1 | Thomas Good Jr. | On the commission since 2018 |
| District 2 | Jay D. Schwartz | First elected in 2012; reelected in 2024 |
| District 3 | Maria Rodriguez | |
| District 4 | Michael Hernandez, vice mayor | Reelected in March 2026; vice mayor through January 2027 |
Not sure of your district? The city’s maps page has a commission district map with neighborhoods.
City administration
| Office | Who | Phone |
|---|---|---|
| City manager | Charles F. Dodge | 954-450-1040 |
| Deputy city manager | Marty Gayeski | 954-518-9058 |
| City clerk | Gabriel Fernandez | 954-450-1050 |
| City attorney’s office | Sam Goren, city attorney | 954-450-1040 |
| Finance | Lisa Chong, assistant city manager and finance director | 954-450-1070 |
| Planning and Economic Development | Michael Stamm Jr., assistant city manager and director | 954-392-2100 |
| Recreation and Cultural Arts | Christina Goulding, assistant city manager and director | 954-392-2130 |
| Human Resources | 954-392-2090 |
The City Clerk’s Office handles public records requests, city elections and commission records; see the clerk’s page.
City services
| Service | Phone |
|---|---|
| Utilities customer service (water, sewer, billing), Monday to Thursday, 7 a.m. to 5:45 p.m. | 954-518-9000 |
| Utilities emergency after hours | 954-986-5011 |
| Public Services (trash questions, streets) | 954-518-9060 |
| Waste Pro USA (trash carts, missed pickup) | 954-967-4200 |
| Eastern Waste Systems (bulk and yard waste) | 954-543-9800 |
| Building Department (permits, inspections) | 954-435-6502 |
| Zoning Division | 954-392-2110 |
| Code Compliance | 954-431-4466 |
| Engineering (flood zones) | 954-518-9040 |
| Community Services | 954-450-6888 |
| Procurement and Sustainability | 954-518-9020 |
| Local Business Tax Receipts | 954-450-1062 |
Utilities customer service is at 8300 S. Palm Drive.
Police and fire
| Office | Phone |
|---|---|
| Emergencies | 911 |
| Police non-emergency 24-hour help desk | 954-431-2200 |
| Police records unit | 954-431-2709 |
| Police traffic unit | 954-443-4895 |
| Police West District station | 954-885-6065 |
| Police victim’s advocate | 954-436-3228 |
| Fire Department (non-emergency) | 954-499-9600 |
| Fire Prevention Bureau | 954-499-9560 |
The police chief is Jose J. Vargas and the fire chief is Marcelino Rodriguez, according to the city directory.
Animals
The city does not run its own animal shelter. Its animal care page says to call the Pembroke Pines Police Department, 954-431-2200, or Broward County Animal Control, 954-359-1313, ext. 9273, including for lost pets. Broward County Animal Care is at 2400 SW 42nd St., Fort Lauderdale, open seven days a week.
Streetlights and potholes
Who fixes a streetlight or pothole depends on the road, the city’s Code Compliance page says:
- Private communities: your homeowners association.
- I-75 and Florida’s Turnpike: FDOT, d4.bopsinquiry@dot.state.fl.us.
- Pembroke Road, south side: the City of Miramar.
- Pines Boulevard, Flamingo Road, University Drive, U.S. 27, Douglas Road, Palm Avenue and other public roads: the city, nonemergencyresponse@ppines.com.
- Streetlights on Sheridan Street from University Drive to I-75: report to FPL online.
What this means for you
- Save 954-450-1060 for City Hall and 954-431-2200 for police non-emergency.
- Water problem at night or on a Friday? Call 954-986-5011.
- To reach your commissioner, call 954-450-1030 or use the links above.
Related: trash and recycling, power outages and building permits and zoning.
Frequently asked questions
What is the phone number for Pembroke Pines City Hall?
The City Hall information desk is 954-450-1060. City Hall is at 601 City Center Way, Pembroke Pines, FL 33025.
Who is the mayor of Pembroke Pines?
Angelo Castillo, the city’s 12th mayor, elected citywide. The City Commission office is 954-450-1030.
What is the Pembroke Pines police non-emergency number?
954-431-2200, the Pembroke Pines Police Department’s 24-hour non-emergency help desk. For emergencies, call 911.
Who do I call about a water emergency in Pembroke Pines after hours?
The Utilities emergency after-hours line, 954-986-5011. During business hours, Monday through Thursday, 7 a.m. to 5:45 p.m., call Utilities Customer Service at 954-518-9000.
Who handles animal control in Pembroke Pines?
The city’s animal care page says to call the Pembroke Pines Police Department at 954-431-2200 or Broward County Animal Control at 954-359-1313, ext. 9273.
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